Types of information we gather online
Spectro Scientific gathers information in a few ways. The types of personal information that we may collect while you use Spectro Scientific websites are described in this section and include both information that you provide to us and information that we automatically collect.
Personal Information you provide when visiting Spectro Scientific websites
Spectro Scientific collects Personal Information that you provide on Spectro Scientific websites, for example, when purchasing a product, to receive marketing products and information, contact customer service, or respond to questionnaires or surveys. This could include:
• Contact Information such as your name, address, phone number, or email address
• Registration Information such as your username and password
• Employment, education and other background information when you inquire about employment with Spectro Scientific
• Content you may provide (for example, when you complete our Online Contact Form or submit other information).
Information obtained automatically
Certain information is automatically received and stored by Spectro Scientific whenever you interact with Spectro Scientific and/or the website, such as the internet protocol (“IP”) address used to connect your computer to the internet or the tracking code of the source from which you have entered our website. Spectro Scientific uses third party software such as Hubspot and Google Analytics to understand how users find and interact with our websites.
How we use your information
It is important to have Personal Information to provide the proper products and services to our users. We use information that you actively submit via the websites to fulfill product orders, provide requested services and information, and otherwise to respond appropriately to requests and to complete transactions. We use information passively submitted to personalize features and your experience of the Spectro Scientific websites, and otherwise to generally improve the content, design, and navigation of the websites. To the extent permitted by applicable law, we may combine the various types of data we collect. We may conduct marketing analysis and similar research to assist us in making business decisions. Such analysis and research activities may be conducted through third party services, using anonymous data and aggregate statistics generated by our collection of information.
We do not sell data
We do not sell user data to 3rd parties for marketing or any other purposes.
From time to time and in compliance with applicable law requirements (e.g. based upon your prior consent if required under the law applicable to you), we may use contact information that you have provided to send you information regarding products and services, as well as other information that we think may be useful to you (together “Marketing Information”). If you do not wish to receive Marketing Information from us, you may opt out by declining Marketing Information when registering or at other information collection points on the Spectro Scientific websites or by following opt out instructions included in such communications.
Sharing and transfers of information
We will not disclose your Personal Information to third parties, except (a) with your consent; (b) to our subsidiaries, affiliates and service providers to fulfill product orders or deliver services, or otherwise to fulfill a contractual obligation to you; (c) to service providers who act on our behalf and under our instructions to perform certain functions (e.g.,our registered representatives, IT companies, credit card processors, credit rating agencies or legal, financial and other advisors); (d) as required by applicable law, such as to cooperate with law enforcement investigations or upon receipt of a court order.
Spectro Scientific maintains reasonable technical, administrative and physical controls to secure any Personal Information collected through the Spectro Scientific websites. However, there is always some risk that an unauthorized third party could intercept an internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Information over the internet, especially your financial-related information. Spectro Scientific cannot guarantee that unauthorized third parties will not gain access to your Personal Information; therefore, when submitting Personal Information to Spectro Scientific websites, you must weigh both the benefits and the risks.
Changes to our privacy statement
We reserve the right to change this statement from time to time and in our sole discretion. When you visit the websites, you accept the version of this statement in effect at that time. We recommend that you periodically revisit this statement to learn of any changes.